Customer Service

A.Quality Policy:

1. DATA COMM goal is to provide most cost-effective products and services that meet our customers requirements.

2. Bearing this in mind,we are setting up a professional manufacturing team in fiber optical industry. DATA COMM will always utilize the advanced equipment and quality control processes to provide qualified products and services to our customers:

   Satisfy lead time;

   Quality & specifications fit for customer's purpose;

   Quality & specifications consistency and improving the service continuously;

   Continuous effort in product performing improvement , R&D new products and quality management.

B.Profiles:

Our quality management system was established based on this standard and our long term technical accumulation.

We develop products according to different industrial standards in order to fulfill various customer requirements of different regions.Our products can meet UL, IEC, JIS, Telcordia and RoHS standards, etc.

C.Quality System:

In order to maintain product performance and stability, and to achieve the level of the industrial standard, we execute incoming quality control, in-process quality control, and outgoing quality as the core processes of our quality system.

1.Incoming quality control:

        Inspection of all incoming direct and indirect materials;
Adopt AQL 0.65 level II sampling plan for incoming material inspections;
Conduct sampling plan based on historical quality records;
On-site audits of all suppliers.
2.In-process quality control:

        Real time process control for defective distribution;

        Statistical process for control defective rates ;

        Analyze first production quantity and quality to identify and evaluate process trend;

        Unscheduled production line audit for continuous improvement.

3.Outgoing quality Control:

        Adopt AQL 0.65 level II sampling plan to audit finished good products to ensure quality level up to specification;

        Conduct system audit based upon production flow chart;

        Storage database for all finished good products.



Contact us

As a leading optical transceiver module provider, DataComm offers both excellent high-quality products and servies to global customers over the world. And you can contact us for inquiry and quote as below ways.
Address:
8A,Haiyuege ,Huijing Haoyuan,NO.10 Kexing Road, Science Park,Nanshan District,Shenzhen,Guangdong,China. 518057
WEB:
www.datacommun.com
E-mail:
sales@datacommun.com
Telephone number:
Tel:+86-755-86366516
Fax:+86-755-86366516